24 cu. ft. French Door Refrigerator

We purchased this LG refrigerator 1/09/2016 and the compressor failed 1 WEEK before the warranty expired. LG had it replaced. Many of the plastic have broken or shattered. The freezer drawer came off its tracks several times. The evaporator-self defrost malfunctions and the freezer temperature elevates and food spoilage occurs. Ice cream partially melts and becomes icy upon refreezing. The plastic ice maker fill tube failed and water accumulated under the refrigerator. The clear plastic cover hinges on the wide cheese-meat and butter drawer and the left drawer rail broke. Repair person has attended to this two or three times. His successful advice recommends completely empty contents of refrigerator and freezer for 24+ hours to clear accumulated internal ice and frost.

LG is a worldwide brand with great products but unfortunately the French-door refrigerator has a BASIG SHAMEFUL PROBLEM. The water filter needs a technician to be replaced. This is the second filter replacement since we bought this unit and it is the second time that we had to call an LG technician to do something that was supposed to be so simple changing a water filter and worse we have to pay the technician to do it pay for a problem that is not ours. Ive spoken to other LG French-door refrigerator and they have the same problem. A simple water filter replacement. How did the designers engineers quality control missed this simple item. One of the only things that a owner needs to do changing a filter and it cannot be done easily. SUCH A SHAME LG. Are we going to have to call your technician every time that the water filet needs to be replaced??? Besides paying for the filter we will always have to pay for it to be replaced? Do you really need to make money this way?