Top Control Dishwasher with WaterWall™ Technology

first, the actual dishwashing was pretty good. and it was much quieter than the cheap unit we had before. it broke down constantly. first, the lc* error happens twice a month which requires pulling the unit out, disassemble the bottom and wipe a couple of drops of water off the inside drain tray. next, the main board went bad. still under warranty but the "samsung" (really tekniton) service guy said that since he spotted a dead ladybug under the unit that he guessed crawled up and caused the main board to short — so they didn’t cover it. i spent $300+ on a replacement board. 1 year later, same board goes out. however, this time the new board doesn't fix the problem. now it’s with the sub-boards and that would be an additional $300+. now i need to buy a whole new dishwasher. beware.

less than 2-years and the waterwall stopped working it costs more to fix it than a new unit. very disappointed in samsung.

known manufacturer defect is covered outside the normal warranty, but does not cover labor. once fixed, it does not clean as well as it did. other samsung products great.

it sux so bad i exchanged it twice with best buy thinking it was a defect but it just completely sux! used it 5 times max! i now use it as storage for my pots. costumer service unhelpful

I have been using this dishwasher since fall of 2018. The design of the rackets is horrible. Wire rungs are too narrow and dinner plates roll all forward and backward on the bottom rack. The wire pins are not long enough so that the dinner plates don't stand upright. The manual tells you to load your salad bowls down the middle of the top rack. The water supply hose runs on the underside of the rack thus not allowing any water to reach the bowls above. I have to rinse all the bowls before I load them in the dishwasher and now load them on the sides of the upper rack and I still have some dirty dishes when the cycle is done. This is even after I use the Heavy or Auto selections. I start the water at the sink so I have hot water available right away but this still has not helped. The Smart dry option for opening the dishwasher to dry faster has never worked and has been looked at by a warranty technician. He couldn't get it to work either and said that most dishwashers don't have this feature so we left it as is.